PMO Business Analyst

Work Location

555 E North Lane

Suite 5000, Bldg D

Conshohocken, Pennsylvania

Purpose

The Business Analyst is responsible for documenting business processes, creating business and functional requirements for projects, and providing reporting support across the enterprise. This position serves a critical role for developing, implementing and refining core business processes. The Business Analyst serves as a liaison between internal business process SMEs and external vendors to understand processes and needs. This role is critical for project support and operational maintenance of core business processes. 

Responsibilities

• Analyze business functions and needs to document requirements and translate from the business to functional level.
• Develop, create, and maintain process flow charts or diagrams to identify substandard systems and processes, assist with problem solving, and ensure business functional alignment.
• Present findings to decision makers and collaborate with department leadership to ensure successful implementation of changes.
• Maintain project requirements and act as source of truth on performance and delivery of requirements by third party vendors.
• Develop or assist with project deliverable timelines associated with business requirements developed with third party vendors.
• Plan and assist with oversight of testing processes and activities including defect identification and resolution.
• Test and validate deliverables for conformance to requirements.
• Create and/or sustain forecasting of sales or production data as needed.
• Build financial models to support business decisions.
• Develop and maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO Standards, cGMP/CGTP, other relevant regulations/standards, and internal organizational policies and standard operating procedures.
• Travel domestically up to 20% to attend offsite meetings, conferences, and support business initiatives.
• Maintain acceptable attendance and punctuality for scheduled work hours and meetings.
• Ensure completion of assigned tasks and responsibilities within defined timeframes.
• Maintain flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary.
• Perform other duties as assigned.

Skills

• Working knowledge of manufacturing company core business functions
• Working knowledge of how IT systems and applications support business functions
• Effective collaboration with internal and external stakeholders
• Strong problem solving and decision-making abilities
• Exceptional meeting facilitation and communication skills required
• Ability to synthesize information and updates for director and executive level leadership
• Intermediate skill level with some or all the following applications:
  • SmartSheet, Jira, Monday, Asana
  • MS Office Suite (Outlook, Excel, Word, OneNote, Teams); SharePoint
  • Power BI, Tableau, NetSuite Analytics, Salesforce CRM Reporting
• Excellent project leadership, communication, and interpersonal skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization.

Qualifications/Requirements

• Bachelor’s degree in business analytics, business administration, or related field required.
• Master’s degree preferred.
• Lean Six Sigma (Green, Yellow or Black) is highly preferred.
• At least 3 years of experience as a business analyst, or a similar role, required.
• At least 1 year of experience with major software system implementations required.
• At least 1 year of experience writing and developing business requirements; experience writing both business and functional requirements preferred.
• Experience driving process improvement initiatives and implementing best practices is a plus.
• Clearance of favorable background investigation required.